Privacy Policy and Legal Terms

Article 1: Rights and Responsibilities

1.1. Ownership and Liability
CloudCity is the author of this website and enjoys all legal rights recognized for authors. The user uses the site at their own risk. CloudCity assumes no responsibility for direct or indirect damages caused by the use of or access to this site, or resulting from the use of information from the site https://www.cloudcity.ro.

1.2. Warranties and Limitations
CloudCity provides no warranty for the content and use of this site. The materials presented are for informational purposes only. Information about products, their features, and their prices is accurate at the time of publication. This information is provided for informational purposes only and does not constitute contractual offers for CloudCity products and services.

1.3. Errors and Omissions
CloudCity is not responsible for any errors or omissions that may appear in the materials on the site.

Article 2: Definitions

Under the applicable legislation on the protection of personal data, the terms are defined as follows:

2.1. Personal Data
Any information relating to an identified or identifiable natural person; an identifiable person is a person who can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to their physical, physiological, psychological, economic, cultural, or social identity.

2.2. Processing of Personal Data
Any operation or set of operations performed on personal data, by automatic or non-automatic means, such as collection, recording, organization, storage, adaptation or alteration, extraction, consultation, use, disclosure to third parties by transmission, dissemination or otherwise, alignment or combination, blocking, erasure, or destruction.

2.3. Storage
Keeping collected personal data on any type of medium.

2.4. Personal Data Filing System
Any organized structure of personal data accessible according to certain criteria, whether organized centrally, decentrally, or distributed according to functional or geographical criteria.

2.5. Controller
Any natural or legal person, under private or public law, including public authorities, institutions, and their territorial structures, that determines the purposes and means of processing personal data.

2.6. Processor Authorized by the Controller
A natural or legal person, under private or public law, including public authorities, institutions, and their territorial structures, that processes personal data on behalf of the controller.

2.7. Third Party
Any natural or legal person, under private or public law, including public authorities, institutions, and their territorial structures, other than the data subject, the controller, or the authorized processor, that processes data under the direct authority of the controller or processor.

2.8. Recipient
Any natural or legal person, under private or public law, including public authorities, institutions, and their territorial structures, to whom data is disclosed, regardless of whether they are a third party; public authorities to whom data is communicated within a special investigative competence shall not be considered recipients.

2.9. Anonymous Data
Data which, due to their origin or specific method of processing, cannot be associated with an identified or identifiable person.

2.10. Cookie
An alphanumeric string that uniquely identifies your browser and facilitates access to our site. This cookie helps on subsequent visits by personalizing site access.

Article 3: Collection and Use of Information

3.1. Collected Information
When registering to obtain services offered by CloudCity, we will request the following contact information:

  • First and last name
  • Personal numeric code (individuals) or unique identification code (companies)
  • Full address
  • Phone/fax numbers
  • Email address

This information is necessary to activate your account.

3.2. Payments and Technical Support
When paying amounts earned as an affiliate or refunding amounts owed by CloudCity to you, it will be necessary for you to provide us with your bank account number (IBAN).

3.3. Technical Support
If you contact us for technical support, we may request technical details, such as information about your operating system and installed programs.

3.4. Access Information
When visiting our site, we will capture the IP address, the time and duration of the visit, as well as the pages visited. This information may be associated with the personal data we hold.

3.5. Cookies
We may place a cookie to facilitate identifying you as a frequent visitor. This cookie is associated with the personal data we hold.

3.6. Email Messages
When sending email messages, we may include a flag that notifies us whether the message has been delivered and/or displayed.

Article 4: Use of Personal Information

4.1. Use
Your personal information will be used for the following purposes:

  • Processing payments and providing technical support
  • Informing you by email about special offers and other technical information

4.2. Email Messages
CloudCity sends email messages only after completion of the registration form. We reserve the right to stop sending emails to certain users without prior notice and assume no responsibility for non-receipt or delay of messages. The messages are newsletters sent to multiple users. You may unsubscribe at any time in accordance with the instructions in the message.

4.3. Disclosure of Information
We will not disclose your personal information to other persons or companies, except in the following cases:

  • Official requests from authorities
  • Acquisition of our company by a person or company
  • Third parties providing services on our behalf (e.g., payment processors), but who are bound by a contract to protect confidential information.

4.4. Transfer and Sale
Under no circumstances do we transfer, share, or sell your personal information.

Article 5: Use of Anonymous Data

5.1. Statistical Data
We may aggregate statistical data about our clients with third parties such as suppliers or advertising agencies. This data will not be linked to personally identifiable data.

Article 6: Client Rights

6.1. Rights
In accordance with applicable legislation, you have the following rights:

  • The right to obtain confirmation from CloudCity of the processing of personal data, free of charge once a year
  • The right to request rectification, updating, blocking, or deletion of data that does not comply with the law
  • The right to request the conversion of non-compliant data into anonymous data
  • The right to request that third parties to whom the data was disclosed be notified of the changes made
  • The right to object to the processing of data for legitimate reasons
  • The right to seek judicial protection of the rights guaranteed by the legislation in force

Article 7: Security of Personal Data

7.1. Security
CloudCity guarantees compliance with the minimum security requirements for personal data in accordance with applicable regulations.

Article 8: Protection of Minors' Data

8.1. Age Restriction
Our services are not available to minors under the age of 16. We do not store or process personal information belonging to persons under 16 years of age.

Article 9: Retention of Former Clients' Data

9.1. Data Deletion
After discontinuing CloudCity services and canceling the account, the identifying data of former clients is permanently deleted from the database. However, correspondence (including support tickets) from the period during which you were a client of the company is retained.

Article 10: Changes to the Privacy Policy

10.1. Updates
CloudCity reserves the right to modify and update at any time the content of this site, the privacy policy, and the legal terms, without prior notice.